Dear Non-techie-customer,
You do not need to put your images in a .doc (Microsoft Word) file. It does not make you or your email look more professional, it makes you look like you do not know how to attach more than one file.
A much better way of doing it is using FireShot, its free to use and free to host your images, then you only send the URL/Link to the image which makes it much easier to see the image. You can add text, pointers, highlight boxes and all for free
Thank you
